The secret sauce is team building and the newest buzzword is employee engagement. Back in the 1980’s, it was employee involvement. As we headed into the 21st Century, it grew to mean empowerment. Now business integrates relationship and communication into the new power word we call engagement.
Now, how do we create teams that are so engaged that they solve problems and create solutions at the highest levels? It is certainly not easy. When we think about it logically, employees love being taken advantage of at work. Leaders and managers do not do enough of it. Tapping the ideas and the energy of the teams just make sense. The key to engagement is a simple one; it just is not easy to tap across levels and networks. Pay attention to all the employees regardless of position and let them make decisions and develop strategies that benefit everyone in the company. This is a Dale Carnegie– focused equation that makes sense as we head into 2014.
Engagement is both a strategy and an investment. Like a bank account it takes time to grow in value. Businesses must realize that the number one product or service they have is people. Often companies need to create a new environment where suggestions are well-received and paychecks are just part of the deal. Sure, for some employees money is indeed most important; but for most workers today being involved and feeling important is priceless.
Process improvement is people driven. Winning friends and influencing people stands tall today like it did in 1936. Engaged employees are motivated ones.
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