In our part of Ohio, we offer an eclectic array of businesses to our citizens, from restaurants to farms. The leaders of these organizations are always making decisions, problem solving and assessing improvement and change. Adjustments have to be made on a daily basis for the good and success of the employees and the customer. Within each activity, everyone is on the team and everyone is aligned in both goals and objectives. Alignment is essential; even in times of challenge, things need to be done on time and in the correct way. The message that every leader must communicate is that everyone in the company create success together.
Winning people to a participative leader’s way of thinking is a critical component to both decision making and problem solving. In the Dale Carnegie business classic, How to Win Friends and Influence People, he put a plans within its pages that help ensure that leadership can get individuals to focused on being a contributing team.
Dale Carnegie focused on the following twelve points for alignment:
- The only way to get the best of an argument is to avoid it in the first place.
- Show an honest respect for everyone’s opinion. Never tell someone point blank, “You are wrong.”
- If you are wrong on an issue, admit the mistake quickly and absolutely.
- Always start a conversation in a friendly tone.
- Start every meeting with a closed question where the answer is always yes.
- Let the other person do a great deal of the talking.
- If an idea is discussed, let the other person own the idea.
- Always honestly see every issue from the other person’s point of view.
- Be sympathetic and supportive of other people’s ideas and desires.
- Do business with positive and noble motives.
- Express your ideas with energy and enthusiasm.
- Always ask for justification of an issue and challenge for a clear explanation.
It is critical here in Central Ohio to get everyone aligned with purpose towards the development of goals and objectives. Business here and around Columbus that apply the Carnegie principles, will always be solid and focused organizations.
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