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Use Sincere Appreciation to Make the Other Person Feel Important

September 5, 2014
Use Sincere Appreciation to Make the Other Person Feel Important

In his book, “How to Develop Self-Confidence & Influence People by Public Speaking,” Dale Carnegie says that the unvarnished truth is that almost all the people you meet feel themselves superior to you in some way, and a sure way to their hearts is to let them realize in some subtle way that you...
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The Importance of Honest and Sincere Appreciation

August 22, 2014
The Importance of Honest and Sincere Appreciation

Andrew Carnegie—a distant cousin to Dale—paid a million dollars a year to Charles Schwab. Why? Was it because he was a genius, or knew more about the production of steel (Carnegie’s main business) than anyone else? No, and no. In fact, Schwab readily admitted that he had many men working for him who knew...
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Use Humor Wisely When Addressing an Audience

August 9, 2014
Use Humor Wisely When Addressing an Audience

If you are one of those fortunately endowed individuals who have the rare gift of humor, by all means, cultivate it. You will be more welcomed wherever you speak. In his book, How to Develop Self Confidence & Influence People by Public Speaking, Dale Carnegie, writing about Chauncey M. Depew, said: “If you were...
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Making People Glad to Do What You Want

August 1, 2014
Making People Glad to Do What You Want

J. A. Want, the one time head of the J. A. Want Organization, one of the largest Hooven letter and photo-offset printing houses in New York, was faced with the necessity of changing a mechanic’s attitude and demands without arousing resentment. This mechanic’s job was to keep scores of typewriters and other hard-driven machines...
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How to Handle Difficult Decisions in 4 Easy Steps

July 30, 2014
How to Handle Difficult Decisions in 4 Easy Steps

In business, as in life, you often need to make decisions even if you have a limited amount of information. But making decisions needn’t be a gut wrenching process if you follow the four tips below from your friends at Dale Carnegie Training of Central Ohio: 1. Find the Facts — Before you can make a...
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Develop a “Can Do” Attitude in Customer Service

July 18, 2014
Develop a “Can Do” Attitude in Customer Service

Is the customer really “always right?” As much as this mantra has been force fed to us all our lives, the answer, of course, is no. There are many situations where the customer simply cannot have what they want. The product or service that they desire may no longer exist, or it may not...
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5 Tips For Getting Clients Committed to a Project

July 6, 2014
5 Tips For Getting Clients Committed to a Project

There are all different types of clients in the business world. Some know exactly what they want and how they want it, while others do not. As a result, clients like the latter ones tend to struggle when making buying decisions or committing to the direction of a new or existing project. On one...
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Use a Friendly Approach to Win Friends and Influence People

June 20, 2014
Use a Friendly Approach to Win Friends and Influence People

If your temper is aroused and you tell another person a “thing or two,” you’ll have a fine time unloading your feelings, but will your belligerent tones and hostile attitude make it easy for the person to agree with you? Definitely not! As an example, Dale Carnegie cites an example from one of his...
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The Necessity of Persistence in Public Speaking

June 11, 2014
The Necessity of Persistence in Public Speaking

When we start to learn any new thing, we never advance steadily or improve gradually. We do it by sudden jerks, and by abrupt starts. Then we remain stationary for a time, or we may even slip back and lose some of the ground we have previously gained. These periods of stagnation, or retrogression,...
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Networking Tips to Promote Yourself and Your Company

May 26, 2014
Networking Tips to Promote Yourself and Your Company

In a time where organizations are running leaner, individuals from all ranks must maximize their value, create mutually beneficial partnerships, sell their organizations’ benefits, and increase business connections. Attending networking events provide a great means to accomplish these things and it comes at a low cost. Here are some ways that you can maximize...
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