The 3 Basics of Relational Customer Service

0
March 29, 2014
The 3 Basics of Relational Customer Service

If leadership and management stop for a moment and think about it, customer service is the main focus of success for many businesses and organizations.  Across Central Ohio, spring has finally sprung, and 2014 has a long way to go; two great reasons to have a game plan of service in place. It is...
Read More »

How to Remember the Points of Your Talk

0
March 15, 2014
How to Remember the Points of Your Talk

Dale Carnegie had a knack for delivering riveting speeches—full of facts and details—with seldom having to resort to cue cards. How did he do it? According to an entry in his book, “How to Develop Self Confidence & Influence People by Public Speaking,” there are only two ways by which we can possibly think...
Read More »

Listening is a Key Leadership Tool

0
March 14, 2014
Listening is a Key Leadership Tool

As every leader knows, the driver of organizational success for Dale Carnegie Training is employee engagement and involvement. The contributions from employees at every level across Central Ohio create new goals and objectives, providing the competitive edge every business wants and needs as they head more deeply into 2014. Today’s leadership has a powerful...
Read More »

The Key to Activating Your Subconscious Mind

0
March 1, 2014

Your subconscious mind is a powerful tool for decision-making and attracting wants, needs and desires into your life. But...
Read More »

Engagement is Success

0
February 27, 2014

As leadership across Columbus and Central Ohio readies itself for the spring season (yes, it is coming), the mantra...
Read More »

7 Tips for Instantly Improving Your Public Speaking

0
February 15, 2014

While the prospect public speaking rattles some people’s nerves and confidence, all it really takes is paying attention to...
Read More »

High Impact Presentations: February 27th & 28th

0
February 14, 2014

Relationships are everything. No matter what the role is within the organization, agreement is essential. In sales presentations or...
Read More »